COVID-19 Important Updates

Alert: COVID-19 Important Updates

As the impact of the COVID-19 virus spreads, RUS is putting the safety and health of our employees and our customers first, along with the safe operations of our business. We continue to monitor the situation daily and to follow the advice of the relevant national health authorities. Given the very dynamic situation, we are in regular contact with our employees, suppliers and customers.

Stopping the spread of COVID-19 is a responsibility we all share. RUS is taking whatever actions are necessary to care for the well-being of everyone who works at our company, their families, and those whom we work alongside.

Many of our customers provide essential services. Throughout this crisis we will continue to deliver for them wherever and however we are able to do so safely. The same goes for our communities and our employees.

We are monitoring the developments in real time, and making decisions as needed. We look forward to returning to normal operations as soon as we can. We will continue to focus on keeping people safe and healthy and will provide regular updates on our actions as the situation develops.  Our thoughts and support are with everyone who is working to overcome this historic challenge, and especially those whose lives have been touched directly.

We are also reminding our employees of the resources available.  This is a challenging time for all of us.  We will do our best to communicate as transparently as possible around the decisions and actions we take. Above all, please continue to take care of your family, yourself and each other. We, at RUS, truly believe we will come out of this stronger than ever, together!

For more information on:

How the State of Texas is handling the pandemic, see Governor Greg Abbott’s website at: gov.texas.gov
The status of COVID-19 in Texas, see the Texas Department of State Health Services (DSHS) website at: www.dshs.texas.gov/coronavirus/
The COVID-19 pandemic, see: www.cdc.gov/
The U.S. Government’s response, see: www.usa.gov/coronavirus

Resources Available:

  • Utilize EmployeeConnect℠ (an Employee Assistance Program (EAP) provided by Lincoln Financial).
  • For more information visit: guidancenow.com; or download the GuidanceNow℠ mobile app for free on the App Store® or get it on Google Play®.
  • Health plan members are also encouraged to use UnitedHealthcare’s Virtual Visit capability, available through the UnitedHealthcare app (download the app for free on the App Store®or get it on Google Play®).

Note: Those enrolled in the RUS medical plans with UHC have a $0 copay for virtual visits.

  • UnitedHealthcare is waiving cost sharing, including copays, coinsurance and deductibles, for COVID-19 testing related visits during this same time, whether the testing related visit is received in a health care provider’s office, an urgent care center, an emergency department or through a telehealth visit. Please visit UnitedHealthcare for additional information.

Resources for individuals whose employment was affected by the COVID-19 Pandemic:

Texas Workforce Commission – Individuals whose employment has been affected by Coronavirus (COVID-19) can apply for Unemployment Benefits online: https://twc.texas.gov/jobseekers/unemployment-benefits-services

or to apply by phone call TWC’s Tele-Center at 800-939-6631 from 8 a.m.-6 p.m. Monday- Friday.

Please be advised TWC has reported an increase in call volumes and hold times on their Tele-Center line

Additional Resources:

Texas residents can dial 211 for information on state benefit programs that may be available to them –  please visit: https://www.yourtexasbenefits.com/Learn/Home

Contact RUS Industrial today for quality electrical and mechanical solutions for your facility.